Do you have a strategic bird’s eye view to optimise business resources and revenue generation?

Here are more questions you need to ask yourself:


How much do you know about your projected revenue and pipeline plans?


Do you know what your customers need at this point?


Are your teams equipped with the right tools to emerge unscathed from the disruption?


How do you plan to stay ahead from competition in the new market landscape?

Beyond market disruption and a competitive landscape, your customers are instrumental towards business sustainability.

Are you ready to turn around your business situation?

SugarCRM has the intelligence to convert customer insights into potential revenue sources


Offers a faster, easier way to automatically generate revenue analytics, engage with prospects and existing customers to strengthen relationships


Streamlines daily operations with speed and ease, and experience up to 46%* reduction in time spent on solving customers’ pain points which increases customer satisfaction


Reduces financial impact of losing customers due to poor visibility of customer service quality


Syncs with multi-functional teams from Sales, Marketing to Customer Service via a single integrated Customer Experience (CX) platform that scales with your needs

Trusted by over 2 million users worldwide

SugarCRM is powering users in 26 languages, 120 countries daily.

We are #1 where it counts – thanks to our customers!

Sugar Sell is a leader in CRM on G2
Sugar Sell is a leader in CRM on G2
Sugar Sell is a leader in CRM on G2
Sugar Sell is a leader in Enterprise CRM on G2
Sugar Sell is a leader in CRM on G2
Sugar Sell is a leader in Mid-Market CRM on G2
Sugar Sell is a leader in CRM on G2
PC Magazine Business Choice Winner 2017 & 2018

Proven results globally, future proof your business competitiveness during this recovery


Average Return

The average return on investment for CRM is $8.71 for every dollar spent.*



Increase productivity by 35%*


Task Escalation

74% reduction in task escalation time 9 to 2.34 days*



46% reduction in complaints handling process time*

The opportunities in transforming your customer’s experience with SugarCRM are multifold. Think: higher profits, more loyal customers, and better engaged employees.

Improve Customer Experience to Increase Your Revenue

Offered only to SME businesses based in Hong Kong, this Stimulus Package aims to address 2 areas of revenue contribution in your organisation:


Sugar Sell

To assist SMEs in increasing revenue by supporting a 360-degree view of new and existing customer activities and tracking lead conversions to revenue.


Sugar Serve

To support SMEs in retaining and tracking customers by understanding their behavior, supporting cross-selling revenue, and providing after-sales service.

Stimulus Package: Sugar Sell + Serve

This special package includes:
  • Implementation support from our specialist to Go-Live execution
  • Amazon Web Services (AWS) cloud service with 60GB storage + 2 sandbox instances
  • Sugar standard after-sales support
EXTRA For a limited period! Free Bundle of HKBN internet service (One 200M Fix IP broadband)
Take advantage of this limited time offer now!
Exclusive Stimulus Package for Hong Kong SMEs:
Usual Price:
HKD 12,000/month
Discounted Price:
HKD 8,000/month
You save 33.33% if you sign-up by 30 September 2020!

About SugarCRM

SugarCRM is a customer experience solutions leader enabling businesses to deliver highly relevant, personalised attention throughout the lifetime of a relationship. Our innovative time-aware CX platform provides historical insight into customers, enabling companies to understand, strengthen and communicate more effectively. The result? Accelerated demand generation, increased revenue, superior customer care and elevated loyalty.

About SMERP Innosys

With over two decades of regional experience across Asia helping over thousands of manufacturing and supply chain organisations, SMERP Innosys aims to help businesses manage their customer experience and optimise profits through digital transformation. Based in Hong Kong and Singapore, both hailed as top business-friendly cities for global companies, the expert team is ever-ready to support your business goals.

Get a Taste of Sugar

Together, SugarCRM and SMERP Innosys empower your marketing, sales and services teams to collaborate across the entire customer lifecycle for more meaningful, memorable experiences. Take that first step now!
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